Refund Policy
A detailed explanation of Rummy King's Refund Policy is given
below
Cancellation of Games
Rummy King is not responsible for any loss resulting from the
cancellation of any games due to Service outages caused by the failures of
our service providers, computer viruses, natural disasters or any other
reason that is beyond our control. You acknowledge that you will not be
entitled to any refund due to cancellation of games caused by factors that
are beyond the reasonable control of Rummy King.
Online Transactions
Transactions to transfer money to your Rummy King cash account
have to be made through PhonePe payment gateways. Rummy King is
not responsible for the denial or rejection of any transactions as they
are subject to the terms and conditions of the PhonePe payment gateways.Rummy King
digital may reverse any transactions, and the specific amount will in such
a case be refunded to the financial instrument/platform that was used by
you to perform the transaction.
Promotions
Rummy contests, offers, bonuses, tournaments and games in the Promotion
Section on Rummy King may get canceled or discontinued at any
moment without any prior notice. Rummy King disclaims any
liability, except the refund of your entry fee wherever applicable.
Refer and Win Cash
Rummy King has a "Refer & Earn" program in which users can
refer their friends to Rummy King and get referral bonuses for
successful referrals. To learn more, check out the Terms and Conditions of
our "Refer and Earn" program here.
Shipping / Membership Policy
Rummy King provide the digital good to your user id after the
payment successfully. Please refer term and condition for more details.
Refund Time
User-initiated Refund Application:
Your refund request has been successfully submitted, and we are currently
processing it. The refunded amount will be returned to the original
payment method and should be received within 3-7 business days.
Refund Not Received: If you have not received
the refund after 7 business days, please contact your payment platform or
bank for verification. Alternatively, you can reach out to our customer
service, and we will assist you in checking the status and
processing the refund.